Help Center

We built valuable partnerships with manufacturers and warehouses from Asia, North America and Russian Federation so we can bring you a qualitative product for a great price. For that reason, products are occasionally sent separately to reach you as quickly as possible, to avoid customs charges or because they are sent from separate distribution centers

So don't panic if you don't receive all of your items at once. Rest assured, they are on the way!

When placing an order, our operators will begin to process it as quickly as possible. However, due to the high demand and stock availability within your region, the shipping time may vary between 1-2 weeks for US and 2-4 weeks for worldwide customers.

At Tasseti, our top priority is to make each customer satisfied with our collections. Moreover, we are proud to announce that our team is working hard on improving the logistics channels and we are looking forward this year to significantly reduce the shipping time!

Please kindly address our Shipping and Delivery section for further instructions.

At Tasseti, your satisfaction is our satisfaction. That's why we are keen to provide you with all the resources required for you to make the right choice when buying from us. Therefore, we recommend, before making a purchase, to check our Size Guide and start gaining more confidence today!

We do not accept returns unless there is a defect or damaged product. In the rare event that an order is shipped with a defect or damaged, we will offer a replacement if the defect is reported within 7 days after receiving the item along with photo proof of the defect. We do not accept returns, exchanges, or replacements in the case where the reason is due to the item being too small or too large. We provide complete information about our size and it is our customer's duty to measure on their end before purchasing.

*We must be notified before returning any items. Please message us your full name, order number and the item(s) you would like to return. Do not ship a product back unless it has been approved. Returned items must be in brand new condition and in the original packaging as you received it.

For all other order cancellations, please contact us immediately via our contact page. We will respond to all emails within 12 hours. Once the order request has been processed by our warehouse (generally within a couple of hours) or manufacturers (generally within a 1 day), your order cannot be canceled.